Telehealth on DMAR Hub

In the Telehealth column, you may see the following buttons:

An image of the telehealth button with a mail icon

which indicates a telehealth email was sent to the patient,

An image of the telehealth icon

which indicates a telehealth email was not sent to the patient because the patient is not scheduled for telehealth, or

An image of the telehealth icon with a warning symbol

which indicates a telehealth email could not be sent because the patient is excluded from telehealth or does not have an email.

Telehealth exclusions can be removed by a provider or clinic administrator at any point. To do this:

  1. Select the Telehealth button.

  2. Select ‘Unexclude Patient’.
     

    An image of the telehealth excluded panel

The patient is now eligible to receive telehealth emails.

If a patient does not wish to receive telehealth emails, a provider or clinic administrator can exclude the patient at any point. To do this:

  1. Select the Telehealth button.

  2. Select ‘Exclude Patient’
     

    An image of the telehealth panel

The patient is now excluded from receiving telehealth emails.